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Support
Overview
Product Support :
Citadon CW
Citadon BPD
ProjectNet STE
ProjectNet Docs


 
Customer Support

Citadon customers who have completed application training are welcomed to contact Citadon Support via one of the following methods:


Contact Methods

Technical and application-related questions will be answered between our normal technical support service hours of 6 a.m. through 6 p.m., Pacific Standard Time, Monday through Friday.


Product Support Information

In addition to both telephone and email support, Citadon customers also have access to the following product specific Support Information:

  • FAQs
  • Online user guides
  • Software downloads
  • Latest product information

Citadon Archive Information

If you need to archive a live or closed project or workspace, please download the correct form below, fill out the necessary information, provide an authorized signature, and fax the form back to us at +1-415-882-1899.

ProjectNet Docs Close-Out Information

If you need to close-out a ProjectNet Docs project, please download the form below, fill out the necessary information, provide an authorized signature, and fax the form back to us at +1-415-882-1899.





 

Product Login

Citadon CW

ProjectNet STE

ProjectNet Docs


Additional Support Info

Search Solutions

Customer Center Login (Admins Only)

Submit Support Request


Product Downloads

Citadon CW Client

ProjectNet STE Client